Legal

Antique restoration services offered by our company involve the professional assessment, repair, and preservation of vintage and historically valuable items. We understand the sensitive and often personal nature of these possessions, and we are committed to maintaining the highest standards of confidentiality and care. Any personal or identifying information provided by clients—including contact details, photographs, provenance documentation, or descriptions of antique items—is collected and stored solely for the purpose of delivering restoration services, facilitating communication, ensuring the security of client property, and complying with any applicable legal or insurance requirements.

1. Collection and Use of Information

When engaging our antique restoration services, clients may be asked to provide personal and project-related information, including but not limited to: full name, address, phone number, email address, photographs or descriptions of antique items, provenance or ownership documentation, and any relevant insurance or valuation records. This information is collected for the primary purpose of assessing, planning, and executing restoration work and for maintaining clear and accurate communication throughout the process.

2. Confidentiality and Client Privacy

We treat all personal and project information as confidential. We are committed to protecting client privacy and ensuring that any data or documentation shared with us is used solely for the intended restoration purpose. We do not disclose any personal or project-related information to external parties except in the following situations:

• When disclosure is necessary to complete the service (e.g., third-party conservators, shippers, or insurers),

• When legally required by a subpoena, court order, or governmental authority,

• When the client provides express written consent.

3. Data Retention and Security

All personal and project-related data are stored securely, both digitally and physically, and retained only for as long as necessary to fulfill the purposes for which they were collected or as required by applicable laws and regulations (e.g., tax, insurance, or audit purposes). We use secure systems with restricted access, encrypted storage where appropriate, and physical protections for any items or paper documents in our care.

Upon completion of services, clients may request the deletion or anonymization of their personal information, unless we are legally required to retain it.

4. Third-Party Involvement

In some cases, we may collaborate with trusted third-party specialists such as subcontracted conservators, art handlers, appraisers, or logistics providers to complete restoration work. These parties are carefully vetted and are bound by confidentiality agreements or professional standards that prohibit the misuse or disclosure of client information. We ensure all third-party partners adhere to data protection obligations consistent with this policy.

5. Intellectual Property and Documentation

Photographs, condition reports, or documentation produced as part of the restoration process may be retained for internal records, training, or insurance purposes. Clients maintain ownership of any original materials and personal documents provided. We will not use photographs of client property for marketing or publication without the client’s explicit, written consent.

6. Insurance and Liability

While we take every reasonable precaution to ensure the safe handling and restoration of antiques, clients are encouraged to carry insurance coverage on valuable items during the restoration process. Our liability for damage or loss is limited to the terms specified in our service agreement or as required by law. Any disputes arising from restoration work will be subject to the jurisdiction and dispute resolution provisions outlined in our Terms and Conditions.

We do not sell, rent, or disclose client information to third parties unless legally obligated or with the express consent of the client. All digital and physical records related to restoration work are safeguarded using appropriate security measures to prevent unauthorized access, alteration, or disclosure. By engaging our services, clients acknowledge and consent to the collection and use of personal information in accordance with this policy. For any questions or concerns regarding data handling or privacy in connection with our antique restoration services, clients are encouraged to contact us directly.

Antique restoration services involve the careful repair and preservation of vintage and historically significant items. As part of our commitment to client confidentiality and the protection of personal property, all items entrusted to us for restoration are handled with the utmost care and discretion. Any personal information collected in relation to antique restoration services—such as contact details, item provenance, or photographs—is used solely for service fulfillment, documentation, and communication purposes. We do not share, sell, or disclose this information to third parties except as required by law or with the client’s explicit consent.

Our antique restoration services are designed to preserve the historical and sentimental value of each item while respecting the privacy and rights of our clients. As part of this service, we may collect, store, and process personal information and details related to the restoration project. This may include, but is not limited to, client names, contact information, photographs of items, historical provenance records, insurance documentation, and any correspondence related to the restoration process.

We recognize that many antique items hold personal, historical, or financial significance. Accordingly, all items entrusted to us are handled with the highest level of care, discretion, and professionalism. Any information shared with us is treated as confidential and is only used for purposes directly related to the restoration project, such as project planning, insurance verification, customer support, or legal compliance.

We implement commercially reasonable security measures to protect both physical items and client data from unauthorized access, loss, or misuse. Digital records are stored on secure servers, and access to personal or project information is limited to authorized personnel who require such access to perform their duties.

We do not share, rent, or sell personal information to third parties for marketing or unrelated purposes. Information may be shared with trusted service providers (e.g., shipping companies, insurance adjusters, or subcontracted conservators) only to the extent necessary to complete the requested services, and always under strict confidentiality obligations. In compliance with applicable privacy laws (e.g., GDPR, CCPA), clients may request access to, correction of, or deletion of their personal data at any time by contacting us directly.

By engaging our antique restoration services, you acknowledge and agree to the collection and use of information as described in this policy. If you have any questions about how your information is used or stored, or if you would like to make a data request, please contact us through the methods provided on our website or in your service agreement.